Returns & Exchanges.
If you are unsatisfied with your order in any way, Beneby Perfume will be happy to accept a return of qualifying purchased goods from our website within 30 days of your purchase. Please read the following return instructions:
1. Email info@NivradFragrances.com to request a customer return form.
Nivrad Fragrances will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled.
Purchase credit will be processed within 5-7 business days of receipt.
Shipping costs are not subject to refund.
Conditions for Refund
Package(s) must be returned in its original condition, within 30 days of delivery with the original online order receipt. We will not accept merchandise that has been heavily used, altered, or damaged. We regret to inform you that return shipping costs are not subject to refund. Beneby Perfume reserves the right to refuse refund (credit) of any merchandise that does not meet the above requirements.